Anyone who has children should read this book! It explains how you can help your children express their feelings verbally instead of physically and how you can encourage problem solving instead of conflict. The book is easy to read and incudes lots of examples of how each 'technique' can be applied in everyday situations. The summary pages at the end of each section provide useful reminders of the main points. It works too! My son really responds to the methods this book describes. I have recommended this book to all my friends and bought another copy for my sister!
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