SD is, in my opinion, a great product, but I have established (after many years of use) that their customer service is truly dreadful.
Recently, I took out a subscription for Spyware Doctor . I had had a previous version of SD with Antivirus, but didn't want to pay for antivirus software I don't need/want, so I uninstalled the old version and bought a completely NEW subscription of SD (ONLY). I downloaded the software and ran the executable, following the instructions, but when I click on the 'Spyware Doctor' shortcut (or go through start>programs), I am told that I need to perform a Smart Update to download the malware removal databases (it doesn't open up the regular SD window). If I click on this it tries to go into a smart ... Read More:
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