I've been in IT for over 30 years, many of them using MS products. I have an IQ of around 140. It took me five minutes to get into the stupid, fiddly plastic packaging. Absolutely appalling design - unless it was designed as a MENSA puzzle!
Then I tried to activate the full key having been using a 60 day free trial key. That in itself is an adventure. The instructions provided were useless. The instructions on the internet were useless but I got there in the end.
The product itself is fine and great value but they don't half make you work for it. 0/10 for packaging, 0/10 for activation instructions, 8/10 for the product.
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I installed this software after reading numerous good reviews even from PC Pro.
I'm running Vista Business.
As soon as i had installed it, the trouble started.
Internet explorer kept crashing along with Outlook.
Totally destabilised my system which before installing this junk software had been faultless.
Home users stay away and go with something like AVG.
I give it one star because it was easy to install.
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I have just purchased this, given all the good reviews. However, the installation process stops at a certain point(when the application config. wizard should appear)with no indication of the problem. There are no onscreen prompts and no troubleshooting section in the manual to help diagnose the problem. The customer service is a farce. The email address for technical support is wrong; I couldn't log onto any of the support websites and the automated phone service is 'manned' by a robot. Buyer, be very aware.
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Exelent product, even comes with a MicroMate USB reader and software. This card produces excelent results with my Nicon camera. I reccomend this mem. card.
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Well like so many, I bought it when it was on offer...
Installed and made my fist whole system back up. Lets face it, you never know if its done it right until you have to use it...fortunately it had as I reformatted my harddrive and reinstalled as hoped...
thats the good
the bad is since then I have not been able to create another wholesystem backup - well not one that I feel confident of...
and after 3 or 4 emails to their support - each time it has taken AT LEAST 1 week to reply and then displays a complete lack of understanding of the question
if you need to be sure that you have a good backup, shop elsewhere
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This is the one to buy.
I bought this one as it had good reviews and I wasn't disappointed.
I opened the package, put my sd memory card in, pluged it into my computer and the photo's also video's were there in seconds.
I was a bit worried because I have an old ricoh camera and a Microsoft vista on the computer but there was no problem.
It is so easy your Grandma could use it, If she knows what a computer is!
A BIG THANK YOU to all the people that did a review
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The product is good and easy to install and use. It seems to take minimal resources and quietly runs in the background unlike some other internet security packages I have tried.
The main problem when using it was the pop-up blocker. If it blocks a pop-up window on a form based page, you get the option of allowing the pop-up. However, when you click this, it reloads the initial page, and all previously input form data is lost. This was very frustrating and I eventually had to switch the pop-up blocker off.
However, the main reason why I wouldn't buy it again is the limited validity of the 3 licences. All three licences have to be activated within 30 days of the first install. If not, their validity is automatically started and will end ... Read More:
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